We do take repair work for Glenn’s older cases, even back to the old San Francisco line when they were labelled “Reunion Blues” — the pre-China ones, please. However, we don’t fix them for free as they were not made by us, and as far as we know there weren’t sold with a lifetime guarantee. We feel we are best suited for the job, having direct knowledge of Glenn’s methods, materials, and mostly importantly, his patterns.
However, please send us a photo of the issue first. 9 times out of 10, we can fix whatever shows up, but we sometimes get an item that was dragged under a bus and someone wants us to fix the unfixable. It’s good to see what’s going on before you spend money to ship it here.
If it’s a simple zipper pull failure, usually a shoe repair guy can fix that for less than shipping your bag to us would cost.
If we see the photo and think it’s worth repairing, you’d send it to us at this address:
Torpedo Bags, Inc.
2645 26th Ave S
Minneapolis, MN 55406
Safety pin your return address inside the case, and use card stock so it stays put. If your name falls off, we don’t know who it belongs to! We will tag it when it gets here, but your name tag helps ensure we record it correctly. Include a brief description of the issues you are having or seeing.
We charge $25 for each 30 minutes of repair time, plus shop materials and return shipping. Most repairs can be done in less than an hour, and even overhauls aren’t much more if the outer materials are sound. We will generally salvage and patch what we can, rather than incur the high labor and material costs associated with recutting large outer pieces. Leather can run $6/sq foot! The goal is to give your bag more years on the road — if you are expecting a 20 year old bag to look new after the repair, you should probably buy a new bag. 🙂
We will bill you via PayPal, or you can call in a credit card number. We return these after the payment is made.
Here is a general guide, and these are estimates based on past experience:
A few patches where handles and straps attach from normal wear and tear: $25 + shipping.
Zipper replacement: $50 to $100 + shipping.
Complete overhaul of a small trumpet case: $50-100 + shipping
Complete overhaul of a multi-trumpet case, Fr. Horn case, etc.: $150-200 + shipping
Complete overhaul of a guitar bag, tuba bag: $200-300 + shipping
Overhauls would include new foam and new zippers where needed, and would likely include new liner material.